Frequently Asked Questions

Product

• Why should I choose a Noovo camper van?

• What are the layouts currently available?

• Do you build custom vans?

• Do you have any used vans for sale?

• What is the RVIA certification?

• What is the warranty?

• Are Noovo vans suitable for all seasons?

• Can I talk to Noovo van owners about their experience?

Purchasing

• What is included in the price?

• Can I rent before I buy?

• Do you offer financing?

• How much are the taxes?

• Where are you located?

• What is the difference between buying from Noovo or a dealer?

• How much are the taxes if I buy the van from a dealer?

• My van dealer doesn’t have the van I want, what do I do?

• If there isn’t a van dealer near me, can I still buy a van?

• Do you offer discount for military?

Vehicle

• What van chassis do you work on?

• Can I provide the vehicle?

• Can I have the van shipped to me?

• Can I provide the vehicle?

• Can I park my van in a regular parking space?

Ownership

• Do I need a special driving license?

• What insurance do I need?

• Can I park my van in a regular parking space?

• How can I winterize the system?

• What is the process if I encounter mechanical issues on the road?

• What happens if I want to make changes or additions after my van conversion is completed?

• Where can I service my vehicle?

• How do I make a warranty claim?

• Can I pay for an extended warranty?

• How do I make a warranty claim?